POLICIES Return Policy: Quilter’s Source wants our customers to be totally satisfied. Ordering fabrics and supplies can be as much fun as the quilting itself. We have a 30-day return policy on items you are not satisfied with. Please contact us before returning an item so we can provide you the instructions for your return process. You will be responsible for the return shipping cost. No refund will be given for shipping & handling charges. Refunds will be issued once the item or items are returned to us. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging and they must not have any smoke or animal odor to them. Returns that have a smoke or animal odor will not be refunded. Promo codes and Coupons: Promo codes cannot be combined with other offers, discounts and/or promotions. Only one promo code may be used per order. Some exceptions may apply. Promos are subject to product availability. Quilter’s Source reserves the right to deny fraudulent use of a promotional code. Sales Tax: Sales tax of 8.00% in Cuyahoga County Payment Methods: We accept VISA, MasterCard, and Discover. We do not accept checks. We reserve the right to refuse any order. Orders can be placed by phone at 440-843-2464. SHIPPING: For web orders being shipped within the United States, our standard method of shipment is Priority Mail Flat Rate. Our goal is to ship your order within 24 to 48 hours. We ship quality merchandise from a smoke free and pet free environment. If you chose the In Store Pick Up option we will contact you when your order is ready.